I've just spent a fascinating hour chatting with Steve Tendon, co-author of the Hyper-Productive Knowledge Work Performance (The Tameflow Hyper-Productivity). If you're intrested in TOC or Agile then you'll love what Steve has to say. I had a few ah-ha! moments, especially when he spoke about the two pillars of the tame-flow approach: Unity of Purpose and Trust.
Here's the links Steve mentions during our chat.
and, if you can also watch a video of Steve talking at the Lean Agile Scotland conference.